内容简介

“Long-term commitment to new learning and new philosophy is required of any management that seeks transformation。The timid and the fainthearted，and the people that expect quick results，are doomed to disappointment。”
　　According to W。Edwards Deming，American companies require nothing less than a transformation of management style and of governmental relations with industry。 In Out of the Crisis，originally published in 1982， Deming offers a theory of management based on his famous 14 Points for Management。 Management's failure to plan for the future，he claims，brings about loss of market，which brings about loss of jobs。Management must be judged not only by the quarterly dividend， but by innovative plans to stay in business，protect investment，ensure future dividends，and provide more jobs through improved product and service。In simple， direct language，he explains the principles of management transformation and how to apply them。
　 Presents the assertion that America needs a new style of management and of governmental relations with industry。A reprint of the 1986 version，based on W。 Edwards Deming’s 14 Points For Management。Offers a theory about why current management has gone wrong and what to replace it with。Softcover。DLC：Industrial management。